What You Should Know
Before Booking Excursions in Punta Cana

Planning a trip to Punta Cana? Before you click “Book Now” on that snorkeling or buggy adventure, here’s what you really need to know to make sure your tour is safe, fun, and worth every dollar.

1. Not All Excursions Are Created Equal

Some excursions are run by trusted, licensed operators with excellent safety standards. Others? Not so much. Always check if the provider is reputable and insured.

2. Know What’s Included

Does the tour include hotel pickup and drop-off? Are drinks or lunch part of the package? Don’t assume — ask in advance.

3. Hotel Reps vs. Local Agencies

Hotel reps often sell third-party tours at inflated prices. Local, licensed agencies can offer better deals, more options, and personal service — plus direct communication via WhatsApp.

4. Ask About Group Size

Smaller groups mean a more personalized and relaxed experience. Larger buses or boats may feel rushed or crowded.

5. Read the Cancellation Policy

Punta Cana weather is unpredictable. Know what happens if it rains or if you have to cancel. A transparent refund policy is a sign of a serious operator.

Pro Tip:

Always screenshot your WhatsApp tour confirmation and save it to your phone gallery. Internet can be spotty!

📣 Got Questions?
We’re here to help! Ask us anything at info@adventuresfinder.com — from booking tips to relocation guidance.

 

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José Eduardo Suárez

Reservation Agent

José is responsible for assisting our guests with their bookings and ensuring that every reservation is managed accurately and efficiently. As Reservation Agent, he handles inquiries, confirms tour details, and provides clear information so that clients feel well informed before their trip.

He works closely with the operations team to keep schedules aligned and to make sure each booking flows smoothly into the day-to-day logistics. With his professionalism and attention to detail, José plays a key role in delivering a reliable and organized reservation process.

Mario Hidalgo

Operations Supervisor

Mario is the friendly face who welcomes our guests upon arrival at the airport and ensures their journey with us begins seamlessly. As Operations Supervisor, he coordinates pickups, transfers, and all daily operations with precision, making sure that every detail runs according to plan.

Always in touch with our drivers, guides, and partner resorts, Mario is quick to solve challenges and adapt schedules when needed. His dedication guarantees that our clients enjoy a smooth, stress-free experience from the very first moment they arrive.

Jeannie Flores

Commercial & Sales Director

Jeannie leads our commercial and sales strategy, building strong relationships with partners and ensuring our guests find the experience that best fits their needs. As Commercial & Sales Director, she oversees sales channels, develops new opportunities, and guides the team in delivering service with excellence.

Her expertise in negotiations and client relations helps us grow sustainably while keeping customer satisfaction at the center of everything we do. With her leadership, our company connects with the right audiences and transforms interest into lasting partnerships.

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Viviana Proietti

Head of Tours & Customer Relations Specialist

Bringing a decade of expertise to the table, Viviana, Italian, has an unerring knack for identifying the most breathtaking, thrilling, and unique tour experiences. Her dedication ensures that every tour we offer is nothing short of extraordinary.

Viviana’s belief is that every traveler is unique, with distinct needs and expectations. Her role at Adventures Finder revolves around understanding those needs and ensuring that every interaction, booking, and experience goes off without a hitch.

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Olivier Levesque

CEO & Founder

Over 20 years in the tourism industry, Olivier, Canadian, has seen it all. His vision for Adventures Finder was simple – create personalized, unforgettable travel experiences. Today, as our fearless leader, Olivier continues to champion this vision, guiding our team and services to new heights.

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